Group benefits are more than just insurance. At Haren Insurance, we offer patient advocacy as an added value services to our employer groups. Patient advocacy helps employees to negotiate medical claim denials, pharmacy issues and aid in appealing denied claims.
What does a patient advocate do?
Recently, an employee was facing a claim denial due to a prior-authorization error. The hospital claim was denied for failure to obtain a prior authorization. The employee was facing thousands of dollars of medical debt.
Haren Insurance worked on behalf of the employee to resolve the prior-authorization error and had the claim reprocessed for payment. By working directly with the insurance carrier, the patient advocate resolved the claim issue in just a few days.
Talk to us today about the value added services of patient advocacy.